Officers, their family members, employee representatives, and managerial staff can contact the EAP Monday through Friday from the hours of 9:00AM – 5:00PM. Emergency calls will be handled on an immediate basis through pager contact 24 hours a day, 7 days a week. Each individual is eligible for unlimited use of the EAP services as needed. Upon contact, an assessment will be offered with an EAP staff member to address the presenting problem(s). Specialized referrals will be offered if appropriate and/or referral to a peer officer.